The large number of processes in supply chains turn them susceptible to risks, which can be mitigated and avoided through prevention and action plans. Even though it requires a coordinated effort between the logistics, purchasing, legal, compliance, and finance departments to achieve this, it is also necessary to establish a culture of prevention throughout the whole company.

Solistica, a company in FEMSA’s Strategic Business Division of, hosted the 2nd Clients Summit, an event organized to disclose the evolution of solutions.

Solistica consolidates its international operations under a sole brand that goes further than just meeting your delivery needs: it provides a service of excellence and creates value for clients through flexible and innovative solutions in Latin America.

All clients like offers and one thing they are prompt to take advantage of are big savings days, a practice adopted by e-tail with successful results. There are two large savings marathons in the USA, Black Friday and Cyber Monday (known as Buen Fin and Hot Sale in Mexico, respectively).

Geolocation consists not only in geographically locating a product; it also is a major tool for the logistics sector to improve customer experience.

The 70’s Just-In-Time philosophy gave birth to diverse models that aim to optimize processes. One of the newest and most effective is Quick Response Manufacturing (QRM).

One of the advantages e-commerce offers to clients is the chance to return products that failed to meet their expectations; this has forced those involved in the supply chain to improve the speed, efficiency, and cost of their reverse logistics.

The new focus on clients has forced companies to organize their logistics systems and processes. Each client demands a different level of service regarding delivery times, sales channels, information requirements, and status. This has made supply chains more complex and difficult to manage, especially those whose processes are difficult to synchronize, optimize, and digitize.