In an effort to provide a comprehensive logistics solution to one of our valuable internal clients, IFF Danisco, Solistica is proud to announce the successful launch of a new distribution center. This project aims to optimize the processes of reception, storage, handling, dispatch, picking, packing and inventory management for IFF Danisco. The distribution center is strategically located in the Siberia Business Park and has a multi-temperature storage infrastructure that meets the specific requirements of the client’s products.
Key Benefits for IFF Danisco
Our achievements in this implementation are numerous and provide IFF Danisco with a number of key benefits. Among the most outstanding deliveries are:
Implementation of controlled temperature rooms: The installation of a controlled temperature room between 2°C and 10°C with capacity for 300 pallets (PP) and another controlled temperature room between 2°C and 4°C with 29 positions of light shelving.
Storage infrastructure: Implementation of 1200 pallets (PP) at room temperature and the acquisition of 2 ultra-freezers.
White area and thermal mapping: Creation of a white area for repackaging products and exhaustive thermal mapping to ensure optimal storage conditions.
Electrical and civil works adaptations: The necessary adaptations were carried out for the efficient operation of the distribution center.
Improvements in security: Strategic demarcations in the warehouse, installation of CCTV systems and adaptations in occupational safety and health, as well as corresponding signage.
State-of-the-art technological infrastructure and equipment: Implementation of a technological infrastructure and state-of-the-art equipment.
Forklifts and logistics equipment: Acquisition of forklifts and logistics transport equipment to streamline internal processes.
Personnel and certifications: Recruitment and training of new personnel, obtaining the regulatory certifications required by the Secretariat and ICA.
Optimized process flows: Design of optimized process flows to maximize efficiency.
Constant monitoring: Constant monitoring of the temperature and humidity of the warehouse to ensure the quality of stored products.
Types of products and challenges overcome
As for the types of products that IFF Danisco stores in the new distribution center, these are mainly bags of raw materials used in the manufacture of animal food products. This variety of products requires specific storage conditions, which we have been able to satisfy with our controlled temperature facilities and technological adaptations.
When IFF Danisco decided to outsource its logistics operation, they had concerns and challenges that needed to be overcome.
Overcoming challenges and solutions provided
Some of the fears and pains they experienced included fear of affecting their operations and sales due to the disruption that could be generated by the change, as well as the need to expand their storage capabilities due to existing limitations, such as a shortage of docks for dispatches. In addition, it is important to note that this distribution center is not exclusive, but operates as a multi-client space.
The solution provided by Solistica has allowed IFF Danisco to save energy and effort in several aspects of its operation. Firstly, the transfer of the logistics operation was carried out efficiently, thanks to our experience and knowledge in the field. We managed to carry out the movement of the merchandise without conflicts or significant deviations, and only a minimum number of breakdowns (24 in total) were presented considering the quantity of products transferred. This expert planning and smooth execution resulted in a fluid and trouble-free process, avoiding losses of time and resources for our client.
In addition, Solistica assumed responsibility for inventory control, carrying out an exhaustive reconciliation to ensure that the quantities of products in IFF Danisco’s system were accurate and reflected reality. This measure not only relieved our client of the burden of managing inventory during the transfer, but also ensured the integrity and accuracy of data at all times.
Improvement of customer experience and ongoing commitment
The transfer process and implementation of the new distribution center has not only provided operational benefits to IFF Danisco, but has also contributed to improving their customer experience. From the beginning, they were pleasantly surprised by the speed and quality of the implementation. Our ability to establish a distribution center according to their requirements and expectations far exceeded what was expected, generating a sense of trust and satisfaction in our client.
In addition, Solistica assumed responsibility for inventory control, carrying out an exhaustive reconciliation to ensure that the quantities of products in IFF Danisco’s system were accurate and reflected reality. This measure not only relieved our client of the burden of managing inventory during the transfer, but also ensured the integrity and accuracy of data at all times.
Improvement of customer experience and ongoing commitment
The transfer process and implementation of the new distribution center has not only provided operational benefits to IFF Danisco, but has also contributed to improving their customer experience. From the beginning, they were pleasantly surprised by the speed and quality of the implementation. Our ability to establish a distribution center according to their requirements and expectations far exceeded what was expected, generating a sense of trust and satisfaction in our client.
Although the first days of startup were challenging, IFF Danisco was able to appreciate the commitment and dedication of the Solistica team. The people involved in the operation showed a proactive attitude, working hard to overcome any obstacles and ensure the success of the project. This disposition and energy demonstrated by our team strengthened the relationship with the client and reaffirmed their confidence in our ability to carry out high-quality logistics operations.
The choice of Solistica as the best option for IFF Danisco was based on a service promise backed by our solid track record in planning, executing, and controlling new distribution centers. Our specialized approach to logistics operations transitions was a key differentiator for the client, as they trusted our ability to guarantee successful implementation and smooth operation.
The client has been satisfied with the entire process. They have been kept informed in real-time about the movement of products and the details of the transfer, which has generated trust and tranquility. Transparency and effective communication have been fundamental pillars in our relationship with IFF Danisco, once again demonstrating our commitment to excellence in customer service.
Conclusions and future perspectives
Solistica has provided IFF Danisco with a comprehensive logistics solution through the launch of a new distribution center. By implementing cutting-edge technology, physical adaptations, and a highly trained team, we have been able to meet IFF Danisco’s specific needs in terms of receiving, storing, handling, and dispatching their products.
The transfer of the logistics operation to our distribution center has allowed IFF Danisco to save significant energy and effort. Our experience and meticulous planning have ensured a smooth transition, avoiding interruptions in operations and minimizing the risk of lost sales or poor service to their customers. In addition, by assuming responsibility for inventory control during the transfer, we have relieved IFF Danisco of the burden of supervising and reconciling product quantities, ensuring a smooth and accurate transition.
The customer experience has been improved in multiple aspects. IFF Danisco has been pleasantly surprised by the speed and standard of implementation that Solistica has achieved in adapting the facilities of the distribution center. Our commitment to quality and compliance with customer requirements has exceeded expectations, generating trust and establishing a solid foundation for a lasting relationship.
Solistica is proud to have contributed to IFF Danisco’s success through this new distribution center. Our customer-centric approach, operational excellence, and constant pursuit of continuous improvement position us as a reliable and strategic partner in the logistics field.
Looking to the future, we are committed to continuing to innovate and provide world-class logistics solutions to our clients. We are prepared to face new challenges and adapt to changing market needs, always maintaining our focus on customer satisfaction and service excellence.
Solistica has demonstrated its ability to contribute to IFF Danisco’s success through the implementation of a new distribution center. Our solid track record, commitment to quality, and customer-centric approach have led to successful results and established the foundations for a lasting collaboration. We will continue to work hard to maintain the trust and satisfaction of our clients, offering comprehensive logistics solutions that drive their business success.