Logistics is evolving thanks to Big Data and we are beginning to process data from the supply chain to make better strategic and tactical decisions to improve revenue, increase savings, and improve customer experience.
According to Gartner, the leading IT research and consulting company, Big Data is truthful data in great volume, high speed, and great variety that requires new and profitable processing methods to improve ideas, make decisions, and automate processes.
Just like other areas, logistics carries out corporate intelligence and data mining tasks to make processes more efficient, lower costs, and raise service levels by gathering and analyzing the information generated throughout the supply chain:
More than having just the data, we need to process it and use it to our advantage to truly create market opportunities. Creating or integrating a business intelligence solution for the company is not enough, we also need to choose the right experts to analyze, interpret, and understand what the data means for the logistics and business operations. With infrastructure and specialized software, these experts obtain, classify, describe, analyze, and visualize data from the whole supply chain and use these platforms to design panels that show the information and generate reports.
The use of Big Data in logistics is based on creating, analyzing, and using information to improve the efficiency of the operation, procure a better customer experience, develop new business models, and yield a competitive advantage while considering these benefits:
Likewise, these days 3PLs (specialized logistics companies) produce more data than ever before thanks to the innovative Big Data-based systems they use in their processes. These systems generate relevant information for the companies hiring the logistics and business intelligence services offered by 3PL companies, for example:
These specialized logistics companies help clients make better decisions by using formal systems to process and analyze the companies’ current and historical data, such as inventories, orders, clients, indicators, routes, partners, etc.
Now is a good time to make the best use of Big Data’s potential to optimize processes, create new business, and improve customer experience. The new tech tools are enabling this trend and working with a 3PL can expedite and make this process even more efficient.